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FAQS

Below are some of the most frequently asked questions from DOGYIR customers. If you have any other questions, please contact us and we are here to help you in any way we can.

How do you ensure the stability and consistency of your product quality?

All DOGYIR products are tested for aging, brightness and color code accuracy, and ESD protection. We follow a strict ISO international quality control process.

Do your products meet international standards?

Yes, DOGYIR products comply with ISO9001, RoHS, REACH and other environmental safety standards. We can provide relevant certificates upon request.

Can I get samples for testing?

Yes, DOGYIR can provide free samples for most standard models. For customized products, we can also provide you with them in a short period of time.

Can you customize products on request?

Yes, DOGYIR can customize products in terms of appearance, size, brightness, wavelength, color temperature, etc. to match PCBs, etc. to meet your requirements.

What is your typical lead time?

The lead time for DOGYIR standard products is 5-10 working days. For customized products, it may take 10-15 working days. If there is an urgent need, we can also provide expedited service.

How do I get a quote?

Simply send us your requirements via online communication, email, etc.We will give you a detailed solution and quote within 24 hours.

What kind of after-sale guarantee can you provide?

DOGYIR has a professional after-sales team, if you encounter any problems in the process of using the product, you can contact us at any time, we will provide you with a full range of technical support and exclusive after-sales service.

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